Terms of Service
Last updated: July 20, 2026
Kosmo Website Terms of Use (the “Terms”) are entered into by and between you (“User,” meaning any individual or organization that accesses Kosmo official website) and Hesai Technology Pte. Ltd., together with its affiliates (“Kosmo”, “we”, “our”, or “us”). By accessing or using our website , including any of its subpages (the “Site”), you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Site.
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Terms.
The section headings of these Terms are for convenience only and shall not affect the interpretation of these Terms. If any of these Terms should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.
- Description of the Site
The Site provides brand, product, company, career, news, contact and other general information about Kosmo and its products and services.
Product descriptions and other materials on the Site are provided for general information only unless expressly stated otherwise.
We use commercially reasonable efforts to keep Site information accurate and up to date, but we do not guarantee that all product information, availability, compatibility, performance descriptions or technical materials are error-free, complete or current at all times.
Unless otherwise agreed in writing, any purchase, trial, integration, after-sales service, warranty, maintenance or support arrangement is subject to separate written terms or contracts, and the Terms do not constitute a sales contract, warranty document, service level agreement or technical support commitment.
We reserves the right to modify, suspend, or discontinue any part of the Site at any time without notice.
- User-Submitted Content
You may submit information to us through the Site, including contact details, company information, cooperation needs, after-sales enquiries, CVs or recruitment information, feedback, comments or questions (“User Submissions”).
- You represent that your User Submissions are accurate and lawful, and that you have all necessary rights and permissions to provide them to us.
- You must not submit content that is illegal, infringing, defamatory, misleading, fraudulent, obscene, discriminatory, harmful, malicious, or that contains viruses, malware or other harmful code.
- You acknowledge that we may review, process and respond to your User Submissions for the relevant purposes, including handling enquiries, cooperation discussions, recruitment, after-sales support, service improvement, security protection and compliance management.
You grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your User Submissions as necessary to respond to your request, provide the Site’s functionality, maintain records, improve services, and protect our legitimate rights and interests. Our processing of personal information contained in User Submissions is subject to our Privacy Policy.
- Intellectual Property Rights
All content on the Site is the exclusive property of us or our licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial informational purposes only.
You may not:
- Copy, reproduce, distribute, or create derivative works from any Site content without our prior written consent;
- Use any data mining, robots, scraping, or similar data-gathering methods;
- Misrepresent the source or ownership of any content on the Site;
- Use our brand name, logos, or trademarks without express written permission.
- Prohibited Uses
You may use the Site only for lawful and legitimate purposes and in accordance with these Terms. You acknowledge and warrant not to use the Site in any of the following means:
- access or use the Site in violation of applicable laws, regulations, sanctions, export-control rules or third-party rights;
- interfere with, disrupt, overload, scrape, crawl, spider, index, copy, reverse engineer, bypass security controls, or otherwise attempt to gain unauthorized access to the Site, accounts, systems, networks or data;
- use automated tools to access the Site in a manner that imposes an unreasonable load or is inconsistent with normal website browsing;
- probe, scan or test vulnerabilities, circumvent rate limits, verification codes, access controls or technical measures;
- impersonate another person or entity, misrepresent your identity or affiliation, or submit false or misleading information;
- use the Site to transmit spam, unsolicited marketing, malware, harmful code or unlawful content;
- copy, modify, distribute, publicly display, sell, lease, sublicense or exploit Site content except as expressly permitted by us in writing; or
- use Site content, documents or materials to develop competing products or services, train models, conduct benchmarking or commercial analysis, unless expressly authorized by us in writing.
- User Data
Protecting your personal information and data is important to us. You may learn how we collect, use, store, and protect personal data in accordance with Kosmo Website Privacy Policy.
- Disclaimer of Warranties
The Site and all content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Site.
- Limitation of Liability
To the fullest extent permitted by applicable law, we and our officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of or inability to use the Site.
- Indemnification
You agree to indemnify, defend, and hold us and our affiliates, officers, directors, employees, agents, and licensors harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.
- Governing Law and Dispute Resolution
These Terms are governed by the PRC Laws. Any dispute arising from or relating to these Terms or the Site shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, either party shall submit the dispute to Shanghai Arbitration Commission, with the seat of arbitration in [Shanghai], for arbitration in accordance with the arbitration rules of that institution in effect at the time of the arbitration application. The arbitration award is final and binding on both parties.
- Termination
We may terminate or suspend your access to the Site, with or without notice, for conduct that we determine, in our sole discretion, violates these Terms, is harmful to other users, us, or third parties, or for any other reason.
Upon termination, all licenses and rights granted to you under these Terms will immediately cease.
- Service Availability and Changes
We may update, maintain, modify, suspend or discontinue all or part of the Site at any time for operational, security, legal, technical or business reasons. We do not guarantee that the Site will be uninterrupted, error-free, secure or available at all times.
We may release updates to these Terms from time to time. The updated Terms will be posted on the Site with an updated effective date. If a change materially affects your rights or obligations, we will provide notice where required by applicable law. Your continued use of the Site after the updated Terms becomes effective constitutes acceptance of the updated Terms.
- How to contact us
If you have any questions or concerns about the Terms, please contact us using the details below. We will review your request and respond in accordance with applicable law.
Contact email address: Kosmo_service@hesaitech.com